About Viola Lucero, CLTC, Founder of Rise Up
She focuses on education, making sure every client knows what they have, how to use it, and what it covers. She works with people who need help navigating healthcare, and with employers who care about their employees and want to offer benefits but sometimes think they can't afford to. She fixes that.
Viola Lucero, CLTC
Founder and Licensed Insurance Agent
Viola is a licensed agent who has been placing coverage for individuals and employer groups with an emphasis on building long-term relationships and excellent customer service. Her colleagues describe her as driven and resourceful, someone who always puts her clients' needs and budgets first.
She focuses on education, making sure every client knows what they have, how to use it, and what it covers. She works with people who need help navigating healthcare, and with employers who care about their employees and want to offer benefits but sometimes think they can't afford to. She fixes that.
Viola was born and raised in Albuquerque, New Mexico, and has lived in Nevada, Illinois, Maryland and California before making Arizona home. She holds a degree in Business Administration with an emphasis in Human Resources and a concentration in Communication from the University of New Mexico. She has two children who make her a better person every day, and she enjoys meeting new people, helping others, traveling, movies and always learning.
"We speak insurance, so you don't have to."
Training and licensing
- CLTC Certified in Long-Term Care
- University of New Mexico Business Administration, Human Resources emphasis, Communication concentration
- NPN 18355227 National Producer Number, licensed insurance agent
- Licensed in 29 states and DC Arizona clients in person, other states by phone or video
See every state Viola is licensed in
Alabama, Arizona, Arkansas, California, Colorado, District of Columbia, Florida, Georgia, Idaho, Illinois, Kansas, Louisiana, Maryland, Michigan, Minnesota, Missouri, Montana, Nevada, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin.
In clients' words
What working with Viola looks like
I’m very happy I went to Viola at Rise up Benefits Group for my Medicare enrollment. I was inundated with mail and way too much information. I have been with Champ VA for 9 years so it gets confusing what to sign up for without losing those benefits as they become secondary. Viola explained everything and picked out the best option for me. I highly recommend her as it made this transition very smooth.
Viola is the best in her industry! I recommend family and friends to the rise up benefits group! She will go above and beyond to make sure you and your family are taken care of!
Verbatim client reviews from the agency's public profiles (5.0 stars from 49 Google reviews). Read all reviews.
About Viola: common questions
Who is Viola Lucero?
Viola Lucero, CLTC, is the founder of Rise Up Benefits Group, an independent insurance agency in Chandler, Arizona. She helps individuals, families and employers with Medicare, health, life, long-term care and retirement coverage.
What does CLTC mean?
CLTC stands for Certified in Long-Term Care, a professional designation for advisors who have completed training in long-term care planning.
How do I book time with Viola?
Call or text (480) 300-5776, or send a message through the contact page. Reviews are free, by phone, video or at the office in Chandler.
Where is Viola Lucero licensed to sell insurance?
Viola is licensed in 29 states and DC: Alabama, Arizona, Arkansas, California, Colorado, District of Columbia, Florida, Georgia, Idaho, Illinois, Kansas, Louisiana, Maryland, Michigan, Minnesota, Missouri, Montana, Nevada, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin.
Her National Producer Number (NPN) is 18355227. Arizona clients can meet her in person in Chandler, and clients in her other states work with her by phone or video.
What is Viola Lucero's background?
Viola was born and raised in Albuquerque, New Mexico, and lived in Nevada, Illinois, Maryland and California before making Arizona home.
She holds a degree in Business Administration from the University of New Mexico, with an emphasis in Human Resources and a concentration in Communication. Outside work she enjoys meeting new people, traveling, movies and always learning.
What kinds of clients does Viola work with?
Viola works with people who need help navigating healthcare, from Medicare and individual health plans to life, long-term care and retirement coverage.
She also works with employers who care about their employees and want to offer benefits but sometimes think they cannot afford to. As her bio puts it: "She fixes that."
How does Viola help clients choose a plan?
She starts with education. Viola asks about your doctors, prescriptions and budget first, then lays your options side by side and explains them in plain English.
Her goal is that you know what you have, how to use it, and what it covers before you decide. There is no pressure, and the decision is always yours.
Does Viola still help after I enroll?
Yes. Viola builds long-term relationships, so she reviews your coverage with you every year as plans change.
Clients can also call her during the year with questions about claims, billing or how to use their plan. Client reviews mention both the yearly review and how available she is for follow-up questions.
Does it cost anything to work with Viola?
No. There is no fee for her help. Insurance companies pay agents when a policy is issued, and your premium is the same whether you enroll with Viola or on your own.
What you gain is someone who checks your doctors and prescriptions first and answers the phone when you have a question later.
We speak insurance, so you don't have to.
Book a free, no-pressure review with Viola in Chandler, by phone or by video. Bring your questions; leave with answers.
2160 North Alma School Road, Suite 102, Chandler, AZ 85224 (480) 300-5776